GENERIC MEDICATION V BRANDED MEDICATION
Generic pharmaceuticals contain exactly the same active ingredients as their branded counterparts.
In almost all cases, generics work as well as their brand-name siblings, and often cost considerably less.
This is possible not because of lower quality, but because research and advertising costs are much less for generics.
The Generic version of a drug may differ in color, size, and shape from
its brand-name counterpart; these differences have no effect on the
effectiveness and are for commercial or patent reasons only.
A drug company can hold exclusive patent rights to make a drug for 20
years after its discovery. After that, other companies can start making
generic versions of the drug.
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GENERIC MEDICATION V BRANDED MEDICATION
Generic pharmaceuticals contain exactly the same active ingredients as their branded counterparts.
In almost all cases, generics work as well as their brand-name siblings, and often cost considerably less.
This is possible not because of lower quality, but because research and advertising costs are much less for generics.
The Generic version of a drug may differ in color, size, and shape from
its brand-name counterpart; these differences have no effect on the
effectiveness and are for commercial or patent reasons only.
A drug company can hold exclusive patent rights to make a drug for 20
years after its discovery. After that, other companies can start making
generic versions of the drug.
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WHAT IS YOUR PRODUCTS' QUALITY?
All products are sourced from the manufacturer or pharmaceutical wholesale suppliers.
All medications listed are Generics and all our medications are shipped
using the original packaging with Manufacturers Date , Batch Number and
Expiry Date.
We do not repackage the products in loose tabs.
The appearance and packaging will be different compared to other branded
and generics you may be used to in your country. This is due to where
the medication is manufactured.
We only source from reputable known suppliers to us and please be assured that the quality is of the highest standard.
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DO YOU PROVIDE MEDICAL ADVICE?
Our team are not qualified Medical professionals. Information listed on
the website is to be used as general guide/information only and is not a
substitute for professional medical services or advice. Please seek the
advice of a medical professional - who is best to advise on suitability
and dose for the selected medication. Please seek advise PRIOR to
placing your online order.
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WHAT IS YOUR SHIPPING POLICY
All orders are shipped via International 1st Class Airmail and Registered Airmail FREE.
Packages shipping via 1st Class Registered Airmail have limited online
tracking. US Post will ONLY update the online status of your
Registration /Label ID when a delivery has been attempted.
Orders will be processed within 72 hours of being received. The package
will be shipped from one of our International depots located outside of
the USA.
Express Delivery
We also offer EXPRESS delivery (EMS) which can take around 5 - 7 working days (if no delays). This offer is only limited to some products and some countries. Also note this service is not free and fees will be charged to your account. Please Contact Us for enquiries.
Delivery Time
Regular and registered 1st class airmail normally takes between 5-14 workings day from the date of shipment.
European countries can take up to 21 working days.
To check your order status visit the following link Order Status and enter the required information.
Partial Shipment
Large orders will be shipped in Multi packages over different dates.
Information is provided in your Order history - Log on to My Account -
Order history for details
Short Shipment/Damaged Package
Our team provides the highest quality service. If you package is
incomplete upon delivery please provide details and evidence to support@24x7onlinepharmacy.com or contact our Customer Service team.
Non Delivery
It is the customers responsibility to provide a valid and correct address when placing the order.
Packages with an incorrect/insufficient address will be redirected to
the Dead letter section of your Local postal service. Seldom are
packages returned to our offshore depot.
Every attempt is made to ensure a safe and secure delivery within 21
working days from the shipping date. Postal delays do occur due to
Holidays, bad weather and airline schedule disruptions. Our Customer
Service team can provide the latest delivery times.
Discreet Packaging
All goods are packaged discreetly. Contents cannot be identified from
the packaging, no reference or markings to identify contents.
Reshipment
We will replace any order that has not been delivered providing:
1. Shipping address as received is correct and reconfirmed
2. 21 working days from shipping date has lapsed (28 days Europe)
3. Customer Service is contacted within 8 weeks from the ship date.
4. Sorry we will NOT reship any packages after 8 weeks.
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WHAT WILL HAPPEN AT CUSTOMS?
Importation of prescription medications for personal use is permitted provided the medication is for personal use only.
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WHAT IS YOUR CANCELLATION / REFUNDS / RETURNS POLICY?
Orders will be processed within 72 hours of being received. Regular and
registered 1st class airmail normally takes between 10-14 workings day
from the date of shipment. European countries can take up to 21 working
days.
For health and safety reasons, we cannot accept returns. If your order
was damaged during shipping, please return the goods, for prompt
replacement.
Every attempt is made to ensure a safe and secure delivery within 21
working days from the shipping date. Postal delays do occur due to
Holidays, bad weather and airline schedule disruptions. Our Customer
Service team can provide the latest delivery times.
Customer attempting or threatening to dispute payments will have their
online account suspended or blacklisted, preventing any future orders to
processed.. The Card may all be blacklisted from other payment
processors or cancelled by your bank.
If you are unsatisfied with our services all we request is to 1st make
Contact with Customer Service to resolve your displeasure - we are a
customer focused organization and aim to ensure you are 100% satisfied
with your online shopping experience.
Please contact us from Contact Us form.
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WHERE IS MY ORDER CONFIRMATION EMAIL?
Sometimes, the order confirmation email can be filtered as spam. Please
check your Junk/Spam folder for the order confirmation email if you
can't find it in your mailbox.
To prevent the order confirmation email filtered to junk mail folder,
please add our email support@24x7onlinepharmacy.com to your mailbox whitelist.
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WHAT ARE YOUR ACCEPTED PAYMENT METHODS?
1. Visa. Credit, Debit and Gift Cards are accepted.
2. Online Check (for USA only)
3. Check / Money Order (for Non USA value of order has to be greater than $100.00)
4. Bank Transfer - Please contact Customer Service
5. Mastercard - you can purchase a Visa Gift card with your Mastercard. Our Customer Service can guide you on the gift card that we can accept.
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WHAT IS VERIFIED BY VISA?
Visa's security measure Verified By Visa may ask for
some personal questions when you are paying. This is part of the Visa
system. We can ensure you that we do not keep or have access to any of
this information. Visa is using this information to verify that you are
indeed the cardholder.
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WHAT IS REORDER?
We request customers to plan well ahead to avoid running out of
medication. Best to reorder every 4 weeks as we cannot preempt Postal
Service delays or be held responsible for delivery delays due to bad
weather or a Customers inability to plan ahead.
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HOW DO I SET UP AN AUTOMATIC REFILL REMINDER?
Method 1:
a) Log in to your personal BM Pharmacy account
b) Click My Account
c) Click Order History
c) View your last order
d) In the "Refill Order Reminder" section, select the REFILL date of your choice and click Update
Method 2:
After you have successfully placed an order, there is a section at the bottom of the page to let you setup a refill reminder.
Rewards:
Receive 10% discount on your refill order as part of our loyalty reward program.
What happens after I set up a Refill reminder?
a) An email will be automatically sent to your nominated email to remind you of your Refill.
b) A Link is provided in the email for you to complete your refill and payment.
BM Pharmacy does not store your financial information from previous orders.
If you need your refill earlier, you are welcome to contact us.
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WHAT DO YOU NEED IF I AM A FIRST TIME BUYER?
To prevent fraudulent purchases we don't accept orders larger than
$300.00 from 1st time customers until the following information is
provided within 72 hours.
1. Copy of the physical credit card front & back (only the first
four and the last four digits of the credit card number to be visible).
2. Declaration with a signature from the cardholder declaring these details:
a. Delivery address
b. Telephone Number
c. Billing Address
d. Email address
e. Cardholders signature
3. Scan/email details to support@24x7onlinepharmacy.com
4. Upon receipt of details the order will be shipped
5. Failure to provide details within 72 hours the order will be cancelled and card refunded.
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